Frequently Asked Questions

Your comprehensive guide to informed choices

Frequently Asked Questions

Delivery and Installation

The assembly and installation time for the Numero pod depend on the pod size. If it's pre-assembled, the process is expedited. Alternatively, our team can assemble and install it on-site.

For the smaller pods (Solo, Solo Plus, and Duo): The assembly and installation typically take approximately 2 to 3 hours.

For the larger meeting pods (Quad and Hex): Due to their size and complexity, these pods will require a longer assembly time.

The delivery to a building without a lift is evaluated on a case-by-case basis, taking into consideration the complexity of your site. Factors such as the availability of alternatives, like using stairs, are considered. Please be aware that additional charges may apply for deliveries to more complex sites. For personalised advice and to discuss your specific situation, we recommend reaching out to our sales team who can provide more detailed guidance.

Pod Services

Yes, we offer assistance in relocating the pods to your new office in the event of a move. Please be aware that relocation charges may apply, depending on the complexity of the job. Feel free to contact us for further details on this service.

About Pods

Our range of pods includes options for individual users, such as office phone booths, to larger meeting pods designed to accommodate up to six users.

Yes, we offer customisation services. For detailed discussions on the available customisation options, please contact our sales team. It's important to note that additional charges will apply for customised features.

Pod Care

Maintenance for our office pods is minimal. A simple cleaning routine involves using a damp cloth and mildly alkaline all-purpose detergent to wipe the surface and interior of the pod, along with vacuuming the carpet.

Other Questions

For any additional inquiries, please reach out to us through our contact form. You can also send an email to sales.my@instapod.co or give us a call at +6012-8076523. We look forward to assisting you further.

Your comprehensive guide to informed choices

Delivery and Installation

The assembly and installation time for the Numero pod depend on the pod size. If it's pre-assembled, the process is expedited. Alternatively, our team can assemble and install it on-site.

For the smaller pods (Solo, Solo Plus, and Duo): The assembly and installation typically take approximately 2 to 3 hours.

For the larger meeting pods (Quad and Hex): Due to their size and complexity, these pods will require a longer assembly time.

The delivery to a building without a lift is evaluated on a case-by-case basis, taking into consideration the complexity of your site. Factors such as the availability of alternatives, like using stairs, are considered. Please be aware that additional charges may apply for deliveries to more complex sites. For personalised advice and to discuss your specific situation, we recommend reaching out to our sales team who can provide more detailed guidance.

Pod Services

Yes, we offer assistance in relocating the pods to your new office in the event of a move. Please be aware that relocation charges may apply, depending on the complexity of the job. Feel free to contact us for further details on this service.

About Pods

Our range of pods includes options for individual users, such as office phone booths, to larger meeting pods designed to accommodate up to six users.

Yes, we offer customisation services. For detailed discussions on the available customisation options, please contact our sales team. It's important to note that additional charges will apply for customised features.

Pod Care

Maintenance for our office pods is minimal. A simple cleaning routine involves using a damp cloth and mildly alkaline all-purpose detergent to wipe the surface and interior of the pod, along with vacuuming the carpet.

Other Questions

For any additional inquiries, please reach out to us through our contact form. You can also send an email to sales.my@instapod.co or give us a call at +6012-8076523. We look forward to assisting you further.